Privacy Policy

Last Updated: January 2026

This following document sets forth the Privacy Policy for the Empire Estate website,https://empireestate.com.au.

Empire Estate is committed to providing you with the best possible customer service experience. Empire Estate is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out a number of principles concerning the privacy of individuals. We also comply with the latest privacy amendments effective from 2026, including enhanced data breach notification requirements and strengthened consent provisions.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information. However, for access to future Empire Estate customer support features, property alerts, or to express interest in properties, you may be required to submit personally identifiable information. This may include but is not limited to your name, email address, phone number, and property preferences. When you provide your information, we will obtain your explicit consent and inform you of the purpose for collection.

Sensitive Information

In accordance with the 2026 privacy amendments, we do not collect sensitive information about you without your consent, unless required by law. Sensitive information includes racial or ethnic origin, political opinions, religious beliefs, or health information. We will only collect such information where it is reasonably necessary for our functions or activities and with your express consent.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, or marketing communications. Those companies will be permitted to obtain only the personal information they need to deliver the service. Empire Estate takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. We conduct regular compliance audits of our third-party providers to ensure they meet our privacy standards.

Overseas Disclosure

Empire Estate does not disclose personal information to overseas recipients unless we have obtained your explicit consent or are required by law. If we do disclose information overseas, we will take reasonable steps to ensure the overseas recipient complies with the Australian Privacy Principles.

Use of your personal information

For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends, and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will:

• Update this Privacy Policy to reflect the changes
• Notify you via email or prominent website notice
• Obtain your consent before using your information for materially different purposes

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with our Cookie Policy.

Data Security and Breach Notification

Empire Estate takes the security of your personal information seriously. We use encryption technologies, secure servers, and access controls to protect your data. In compliance with the Notifiable Data Breaches scheme and 2026 amendments, we will notify you and the Office of the Australian Information Commissioner (OAIC) of any eligible data breaches that are likely to result in serious harm.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

Changes to this Privacy Policy

Empire Estate reserves the right to make amendments to this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to periodically review this page for the latest information on our privacy practices. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Empire Estate will respond to your request within 30 days as required by the Privacy Act. We reserve the right to charge a reasonable fee for searching for, and providing access to, your information on a per request basis.

Correction of Personal Information

If you believe that any personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you can request that we correct it. We will take reasonable steps to correct your information within 30 days.

Making a Complaint

If you have a concern or complaint about how we handle your personal information, please contact us using the details below. We will investigate your complaint and respond in writing within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contacting us

Empire Estate welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.